Support Portal
Have a quick question? Chat with our AI assistant
Available anytime for fast answers
Resources
Learning Center
Courses and guided training
Video Library
Full YouTube archive
User Manual
Help docs and release notes
CPSAir Downloads
App release files
Schedule a session
Book Training
Schedule a training session
Install or Update
Software install and upgrades
Credit Card Setup
Setup or troubleshoot payments
Share Feedback
Let us know how we're doing
Current release — build 26.2.1
Latest
Upgrade to this POS version to eliminate the need for manually connecting PCs during future updates. The new Auto Updater included in this release automatically ensures all client terminals stay up to date.
Holiday rates — 2026
Are your holiday rates configured correctly? Watch the holiday rate setup tutorial →
Connect to a support representative
Representatives listed below may be assisting other customers. Contact support before selecting an agent to ensure prompt service.
Representatives
| 2 - | Amber C. |
| 8 - | Alfredo N. |
| 17 - | Frederick A. |
| 21 - | Rafael R |
| 23 - | James B. |
| 38 - | Nicholas G. |
| 43 - | Zack R. |
| 44 - | Doug B. |
| 54 - | Steven S |
| 57 - | Jacob W. |
| 58 - | Barb G |
| 66 - | Drew C. |
| 68 - | Anthony J. |
Timers