Club Prophet Support: (724) 270-0200
Notice - Credit Card Outage Resolved - Updated 6/16/2021 10:29 AM
Please follow the instructions below if your processing does not automatically restore.
1. Look at the icons in the bottom right corner of your screen, near where the time is showing.
2. Mouse over all the icons until you find the blue and white golf ball Icon that says CPS Credit Card Console. Sometimes this is under a chevron that says Show Hidden Icons.
3. Right-click this icon and left-click Exit.
4. When it asks "Do you want to exit?" click Yes. This will close down the processing application.
5. Click the flag in the bottom left corner that says Start when you mouse over it.
6. In the box that comes up, navigate to the folder that says Club Prophet Systems and left-click on it.
7. Click on the CPS Credit Card Console icon under this folder and click Yes on the prompt that asks if you want to allow this application to make changes.
8. The application window that pops up should say Connected to https://ccm.cps.golf/YourCourseorMGMTGroupCCM. Click the X in the top right corner of this window to minimize the icon back to the taskbar.
The CCM Module has now been successfully restarted and you should be able to process cards again. If you still cannot after performing this restart, please reach out to us again so that we may assist.
The representatives listed below are actively working with another customer. Please contact our support department before choosing a name below.
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